"Low self-esteem hits home in the shop when it undervalues your service and that lowers your hours/RO, despite how much you perceive yourself as a 'service-oriented, friendly, kind and an attentive listener.'"
Posts tagged as “Dave schedin”
This is part two of a four-part series by Dave Schedin, who has more than 40 years in the automotive field and has coached shops to higher profitability since 2006.