Nearly 21% of parts purchasers at independent repair shops report knowing what brand is in the private label box, up from 19.6% in 2021.
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New study finds significant differences on how to best communicate with Millennials, Gen Xers and Baby Boomers.
Survey shows consumers gain higher trust in manufacturers, dealerships, independent repair shops and/or service technicians.
Discussions revolved around consumers and the critical need to have access to their own vehicle’s data.
Without legislative adoption of the SMART Act, consumers will continue to absorb over $1.5 billion per year in additional costs when they repair their vehicles after collisions.
The Vehicle Data Access Caucus will be essential in addressing critical data-access concerns for independent repairers.
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