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Latest stats on technician recruiting, job satisfaction and retention

New report sheds light on the current state of the tech workforce, explores trends in job satisfaction and what keeps them motivated

Mount Horeb, Wis.—The demand for skilled automotive and diesel technicians continues to grow, however, like many industries, automotive and diesel repair and maintenance faces unique challenges when it comes to job satisfaction, recruitment and retention.

WrenchWay takes a closer look below into key statistics from the “2025 Voice of Technician Survey Report” and “WrenchWay Shop Talk” polls that shed light on the current state of the technician workforce — exploring trends in job satisfaction and what keeps these professionals motivated.

Nearly 5,000 technicians shared their top priorities when looking for an employer. Responses came in from all across the country. Over three quarters of technician respondents (80%) indicated they hold at least one ASE certification.

Over half of the respondents were technicians (55%), with 43% being automotive technicians and 11% being diesel technicians. An additional 6% of respondents were students studying to become automotive/diesel technicians.
Well over half (62%) of respondents indicated they have been working in the industry for 21+ years. The average age of technicians in the U.S. is 40-years-old,.

Technician Recruiting Stats

  • The majority of technicians surveyed (36%) prefer to be paid hourly or salary.
  • 32% of technicians prefer to work 4 days, 10 hours per day. Another 32% prefer to work 5 days, 8 hours per day.
  • 48% of technicians are willing to commute 30-59 minutes each way to work at the right shop.
  • The majority of technicians surveyed (36%) have considered becoming a mobile mechanic.
  • 81% of technicians would be willing to go to a local school and talk to students about their jobs if their shop allowed them time on the job to do so.

Technician Satisfaction

  • Only 53% of technicians think their shop provides good benefits.
  • 58% of technicians say their shop provides fair compensation.
  • 58% of technicians say their shop provides the equipment they need to get their job done.
  • Less than half (49%) of technicians feel valued and respected by management.
  • 66% of technicians say their shop management does not communicate well.
  • 70% of technicians say their shop does not have a clear career path that they can follow.
  • 72% of technicians say their shop does not do a good job of teaching new technicians and compensating mentors.
  • 74% of technicians say their shop does not help out local schools.

Automotive and Diesel Industry Stats

  • Only half of technicians would recommend their current employer to a friend.
  • 78% of technicians agree that “higher pay” is the most urgent issue that needs to be addressed to help fix the technician shortage.
  • 58% of technicians are starting to see more females working in shops.
  • 55% of technicians knew they wanted to pursue a career in automotive/diesel in high school.

To see more statistics, download the full report here.

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