Repair shops need to be positioning themselves as their customers' one-stop shop. Otherwise, when the time comes, they will be back at the OEM dealership.
Posts published in “Columnists”
AI is more likely to enhance the skills of a technician rather than replace them and also help streamline shop processes and claims.
Before you get dollar signs in your eyes, note that bringing calibrations in-house is an important business decision.
For shop owners with the right mindset and drive, they can turn challenges into opportunities to rise to the top and thrive.
Help assure that the aftermarket will be there for generations to come and join up with the University of the Aftermarket Foundation.
Using a self-service kiosk, shops can prioritize convenience, security and customer care, as well as answer inquiries about new and used parts, accessories and solutions.

