I-CAR announces mixed reality training for estimator/repair planner role 

New learning experience builds repair planning confidence and helps to improve accuracy and shop efficiency ahead of 2027 renewal requirements

Hoffman Estates, Ill.—I-CAR has announced the upcoming launch of Mixed Reality Repair Planning Training Series, a new learning experience designed for Estimators/Repair Planners pursuing ProLevel 2 recognition.

This new series will provide essential repair planning process skills and support high-quality repair outcomes. It will be a requirement for Gold Classand Platinum recognition renewals beginning July 2027.  

Mixed Reality Repair Planning, scheduled to be available for enrollment in early 2027, places learners in an interactive environment to practice and apply key repair planning process skills that can impact repair quality, shop efficiency, cycle time, and customer satisfaction.

Part of I-CAR’s multi-year investment in advanced learning technology, this series is delivered through a mixed reality experience that offers practical, immersive training. Learners may engage using virtual reality (VR) goggles for the full experience or access the series on a tablet or computer in accordance with I-CAR’s mission to deliver accessible, relevant education. 

“As vehicles and repair procedures grow increasingly complex, effective repair planning has never been more important,” said Kyle Thompson, I-CAR CEO & President. “The Mixed Reality Repair Planning series demonstrates I-CAR’s commitment to evolving our curriculum to meet the needs of today’s repair planning professionals.”

Guided by the Industry Knowledge and Skills Protocol, and informed by pilot testing and industry feedback, repair planning is foundational to a repair process with estimating accuracy, comprehensive damage analysis, and in alignment with OEM repair procedures.

Combining modern technology with effective training, the series is intended to help estimators/repair planners to build confidence, enhance estimating accuracy, and complete quality repairs, in alignment with I‑CAR’s vision “for the ultimate benefit of the consumer.”