The shop management solution and CRM tool will integrate key features from both platforms into a single unified system
Houston—Tekmetric, a cloud-based shop management system for automotive repair shops, is joining forces with Shopgenie, an auto repair shop CRM, to provide an all-in-one solution that optimizes operations for auto repair shops.
The combination leverages both Shopgenie’s CRM and customer experience tools and Tekmetric’s shop management solution to provide an auto repair platform to thousands of shops across the U.S. and Canada. Tekmetric serves more than 8,000 shops nationwide and Shopgenie has 2,000 customers.
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Tekmetric Founder and CEO Sunil Patel and Shopgenie Co-Founder and CEO Kieran O’Brien discuss their merger.
“This combination sets a new standard for efficiency and customer experience in the industry. At Tekmetric, we are committed to providing shop owners with best-in-class tools to manage and grow their businesses. Similarly, Shopgenie’s ability to solve real-world challenges with intuitive technology has earned it the trust of shop owners nationwide,” said Sunil Patel, Founder and CEO of Tekmetric. “Together, we are building an all-in-one platform that empowers shop owners to attract, retain and serve customers more effectively, driving long-term growth.”
Over the coming months, Tekmetric and Shopgenie will integrate key features from both platforms into a single unified system. This means one platform, one login and one phone number for all customer communication. Shops will continue to have the flexibility to leverage the over 70 integrations in Tekmetric’s integration ecosystem. Shopgenie will also continue to build and support integrations with other shop management systems.
“Tekmetric’s relentless pursuit of innovation and passion for creating products that make shop owners’ lives easier could not be a more perfect fit for Shopgenie and our customers,” said Kieran O’Brien, CEO and Co-Founder of Shopgenie. “Our combined strengths will create a more complete, powerful platform that sets a new standard for auto repair software solutions.”
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