Coaching, training and systems help establish a regular process of weld testing and shop procedures
Campbell, Calif.—Darryl Shiozawa, owner of Fix Auto in Campbell, began working in his father’s shop at age 15 and opened his own shop, Shiro’s Collision Center, in 2012, from the ground up and now it is recognized with a VeriFacts Automotive Verified Quality Designation.
Shortly after opening, Shiozawa contacted VeriFacts Automotive for training in the latest repair procedures recommended by many of the OEMs. In 2016, he joined the Fix Auto USA network to continue his growth.
“VeriFacts Automotive was a must,” Shiozawa said. “It’s easy to implement procedures, but very difficult to ensure they are being followed regularly. With the monthly visits by the VeriFacts coaches, auditing of repairs, training and coaching, VeriFacts Automotive helps us reinforce those important quality processes.”
The VeriFacts VQ program ensures that a repair facility has all the resources to achieve a safe and proper repair. In addition to teaching and training, it also performs on-site and virtual visits to verify technician repair skills, methodologies and overall quality processes.
“The VeriFacts Automotive coaches helped us establish a regular process of weld testing,” he said. “And because we warranty all our repairs, corrosion protection processes and procedures training is very important to us. As an owner of a collision repair shop, you must protect the safety of the vehicle owner, protect your reputation and the investment in your business.”