Helps shorten the time required for claim resolutions, enabling faster service for consumers with reduced cycle times
Chicago—CCC Intelligent Solutions Inc. (CCC) has announced the launch of CCC Intelligent Reinspection, a new solution designed to help auto insurers streamline the review of incoming repair facility estimates, expediting repairer workflows and claims resolutions.
Leveraging advanced AI technology, CCC Intelligent Reinspection identifies areas for review, and provides reason codes based on insurer rules, helping reinspectors review increasingly complex estimates quickly, reducing repair and claim cycle times so drivers can get back on the road sooner following a car accident.
Using AI-powered analysis and audit capabilities, CCC Intelligent Reinspection assesses incoming shop estimates based on insurer-provided rules. It automatically routes estimates for approval or review, significantly reducing manual workloads for appraisers and desk reviewers. This fosters better collaboration between insurers and repairers, helping to provide timely and accurate feedback without disrupting workflows, helping both save valuable time. CCC’s AI, developed over ten years and used broadly across collision repairers and insurers, employs computer vision and other advanced AI technologies to analyze photos of vehicle damage along with the repair estimate, improving accuracy and supporting repairers’ commitment to quality repairs.
Key benefits of CCC Intelligent Reinspection include:
Seamless Integration: Connects effortlessly to existing reinspection processes, enabling continuity and efficiency.
Improved Review Efficiency: Provides reason codes based on individual insurer rules, supporting more efficient and transparent reviews and insurer, shop communications.
Reduced Cycle Times: Helps reduce the time required for claim resolutions, enabling faster service for consumers.
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