What pay and/or benefits would you need in place to actually have your top performers all producing at top performer levels?
Posts tagged as “computrek”
A wrong incentive plan can demotivate service advisors. But more often than not, I see the opposite, where the pay plan is overpaying for the results being produced.
Tech wages are the number one reason that has created the automotive industry tech shortage. Not high school shop classes or trade centers going away.
I have come to understand that people are motivated by more than just money. Money is a great motivator — but to some, it can be third, fourth or even further down their motivation list.
Creating workflow systems to drive cash flow is like building a superhighway and it takes a focused, intentional effort to build a highway you can drive 70 MPH for hours.
Whether you are investing for the first time, or reinvesting from created cash flow, your investment into workflow systems, new equipment, training or other business elements requires due diligence.
The number one reason a customer will leave you is for lack of appreciation, and the vehicle final delivery and invoice is critical in raising customer satisfaction