Update optimizes platform capabilities allowing shop owners to go paperless and mitigate risk through digital authorization procedures
Las Vegas—Tekmetric, a Houston-based automotive repair technology company, has announced its digital authorization update to the Tekmetric Shop Management System. The updates support automotive repair shop owners in obtaining full and complete digital authorization by attaining digital signatures, providing full repair order (RO) authorization histories, and building upon existing compliance procedures for state regulations.
The first feature included in the update allows shops to go completely paperless by collecting and using digital signatures in all authorizations throughout the repair. Each time the shop’s customer needs to sign a vehicle inspection or quote, they will have the opportunity to create a digital signature using their fingers on a touchpad or mouse on a screen. This provides a record that both parties can easily save and share as needed.
Tekmetric’s update also includes a feature that allows shops access to a complete authorization history for every RO, including a real-time snapshot of the estimate at the time of approval. With this update, shops can mitigate risk through an all-inclusive overview of historical records to protect shop owners against chargeback claims and other potential challenges.
In addition, the update builds upon and strengthens the existing authorization flow and details display to streamline compliance with state regulations. With this capability, Tekmetric automatically captures the information a shop needs and continues supporting shop owners as they maintain compliance, no matter where they are located.