ShopOS connects scheduling, repair orders, inspections, estimates, parts, invoicing and payments in one system, with AI handling calls, bookings and operational insights
San Francisco—Autograff has launched ShopOS, an AI-native auto repair shop management system that runs the entire shop (scheduling, repair orders, digital inspections, estimates, parts, invoicing and payments) on one connected record, with AI built into the core to carry the admin that fills a shop’s day, so the team can stay on the vehicles.
ShopOS includes:
- Online booking and scheduling
- Repair orders and job management
- Estimates and invoicing
- Digital vehicle inspections
- Parts management
- VIN lookup
- Embedded payments
- Customer communication
- Fleet workflows
- AI Receptionist
- AI Copilot
- AI Insights
An AI Receptionist that answers on your own number
When the front desk is busy, AI Receptionist answers incoming calls on the shop’s existing number, books real appointment slots straight onto the schedule, handles routine “Is it ready?” status questions and logs every conversation against the customer record, handing off to a person when needed. A missed call is repair work booked somewhere else; ShopOS answers it, including evenings and weekends.
AI Insights for what’s slipping through the cracks
Finding what’s off usually means an owner digging through the numbers early in the morning, if they get to it at all. ShopOS’s AI Insights does that review for them, surfacing where revenue or time is leaking (jobs at risk, parts bottlenecks, estimates that aren’t converting) so the problems buried in a busy day come to the owner, before they cost the shop.
AI Copilot: ask instead of digging
Finding a number in most shop software means clicking into the right report. ShopOS’s AI Copilot lets you just ask: “What’s my next appointment?” “Which parts are running low?” “What’s still waiting on approval?” The answer comes straight back, in plain language, from the shop’s live data.
One record, from the first call to the final invoice
ShopOS carries a job through a single connected record (booking, vehicle intake, inspection, estimate, approval, repair, invoice and payment) without anyone re-typing the customer’s story into a second tool. The approved estimate becomes the repair order, then the invoice. No re-entering labor or parts.
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