The technology upgrade launched as a service campaign for a total of almost four million vehicles, Feb. 14
Fountain Valley, Calif.—In response to increasing thefts targeting its vehicles without push-button ignitions and immobilizing anti-theft devices in the United States, Hyundai is introducing a free anti-theft software upgrade to prevent the vehicles from starting during a method of theft popularized on TikTok and other social media channels.
The technology will be launched as a service campaign for a total of almost four million vehicles, which began Feb. 14, with the upgrade rolling out first to more than 1 million model year 2017-2020 Elantra, 2015-2019 Sonata and 2020-2021 Venue vehicles.
The software upgrade is scheduled to be available for the remaining eligible affected vehicles by June 2023 . The free upgrade will be performed by Hyundai dealers and will take less than one hour for installation. Following completion of the upgrade, each vehicle will be affixed with window decals to alert would-be thieves that the vehicle is equipped with enhanced anti-theft technology.
“Hyundai is committed to ensuring the quality and integrity of our products through continuous improvement and is pleased to provide affected customers with an additional theft deterrent through this software upgrade,” said Randy Parker, CEO, Hyundai Motor America. “We have prioritized the upgrade’s availability for owners and lessees of our highest selling vehicles and those most targeted by thieves in order for dealers to service them first.”
All Hyundai vehicles produced since November 2021 are equipped with an engine immobilizer as standard equipment. Hyundai is also providing free steering wheel locks to law enforcement agencies for distribution to local residents who own or lease affected models.
Some 2011-2022 model year vehicles without engine immobilizers cannot accommodate the software upgrade. For these customers, Hyundai is finalizing a program to reimburse them for their purchase of steering wheel locks. Hyundai will provide these customers with more detail in the very near future.
Software Upgrade Details
The software upgrade modifies certain vehicle control modules on Hyundai vehicles equipped with standard “turn-key-to-start” ignition systems. As a result, locking the doors with the key fob will set the factory alarm and activate an “ignition kill” feature so the vehicles cannot be started when subjected to the popularized theft mode. Customers must use the key fob to unlock their vehicles to deactivate the “ignition kill” feature.
Hyundai is notifying customers about the anti-theft service campaign through multiple points of contact (e.g., mail, email, outbound phone contact and a dedicated website) with instructions to bring their vehicle to the nearest Hyundai dealership to have the free software installed. More information is available at www.hyundaiantitheft.com, where customers can input their vehicle’s Vehicle Identification Number (VIN) to find out when it is eligible for the software upgrade.