The new feature offers modernized, customizable notifications designed to simplify the repair process for customers to communication
San Diego—AutoVitals, a provider of SaaS solutions for auto repair shops, has announced the release of its enhanced Workflow Status Notifications. The new feature offers modernized, customizable notifications designed to simplify the repair process for customers to communication.

The upgraded Workflow Status Notifications enable shops to send real-time updates to their customers whenever their vehicle moves to a new status in the shop, such as “Inspection Complete,” “Waiting for Approval,” “Work in Progress,” and “Vehicle Ready for Pick Up.”
Key Benefits of the Enhanced Workflow Status Notifications Include:
- Modernized Templates: Designed to match evolving customer preferences for streamlined and professional communication.
- Step-by-Step Transparency: Notifications clearly indicate the current workflow step and remaining steps in the vehicle repair process, offering unparalleled clarity.
- Clear Calls to Action: Customizable CTAs ensure customers always know what to do next, reducing delays in approval and decision-making.
Customizable Features for Workflow Notifications:
Shops can tailor their notifications to suit their unique operations and communication style.
Options include:
- Customizing their shop’s workflow steps for comprehensive customer insight.
- Adding custom messages with dynamic fields such as the customer’s name, service advisor details, inspection URL, shop information, repair order number, and vehicle details (year, make, and model).
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