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Progressive implements Mitchell’s estimating to streamline appraisals of trucks

Largest U.S. writer of commercial auto insurance begins using Mitchell Cloud Estimating TruckMax and the company’s cloud-based platform to complete light-, medium- and heavy-duty appraisals

San Diego—Mitchell announced on Tuesday that Progressive Insurance has implemented Mitchell Cloud Estimating TruckMax to help better manage appraisals of collision-damaged light-, medium- and heavy-duty trucks. Progressive is the largest U.S. insurer of commercial autos, with 16% market share in 2022.

The carrier first selected Mitchell’s cloud-based estimating solution in 2019 for claims involving personal autos and motorcycles.

Mitchell Cloud Estimating TruckMax makes it possible for insurers and collision repairers to write estimates on the most common commercial trucks on the road today. It includes more than 57,000 unique configurations for medium- and heavy-duty trucks along with light-duty trucks and vans.

To help insurance appraisers and collision repairers increase estimate accuracy and reduce supplements, Mitchell Cloud Estimating TruckMax features integrated aftermarket parts pricing directly from suppliers, detailed exploded diagrams, in-house authored procedure pages, extensive labor data, and intuitive paint refinish calculations.

Carriers may also use it with Mitchell’s photo-based estimating technology to complete appraisals virtually. The remote workflow can improve appraiser productivity by eliminating the need for in-person inspections on low-severity claims, Mitchell stated.

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