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Maryland enacts calibration consumer protection law

Legislation will include requiring glass shops to inform customers, before repairing or replacing auto glass, if recalibration is required

Annapolis, Md.—The Maryland Governor signed the state’s new auto glass calibration rules into law last week. The new law, which was passed by the legislature in April, goes into effect on Oct. 1.

Maryland had passed an auto glass safety law, which mirrors the AGRSS Standard, in 2021 and the Maryland Motor Vehicle Administration is working on an update to the state safety standard that would incorporate the 2022 AGRSS Standard update and the new 2023 calibration law into the current regulations.

The new calibration law will require glass shops to inform customers, before repairing or replacing auto glass, if recalibration is required and to provide a written statement that the work will meet or exceed original equipment manufacturer specifications.

Afterward, the glass shop must inform the customer if the recalibration was not performed or successfully completed. The law will also require that the recalibration meet or exceed the motor vehicle manufacturer’s specifications. The glass company may not charge for calibrations not completed or not performed.

The text of the bill as enacted can be found HERE.

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