Here’s a truth seasoned shop owners understand: confident leaders don’t fail less. They personalize failure less.
Posts published in “Columnists”
If your labor rate doesn't fund excellence, you're not really coming from a true heart of service. You’re undercutting your own ability to serve.
How collision repair has evolved to adapt to the high-stakes evolution of the industry over the last 35 years.
Whether planning a small neighborhood garage or a full-scale service center, knowing what it takes to open and sustain one can make all the difference.
While robots in this story perform physically demanding, repetitive tasks, the repair process still relies on the human element and final word.
Regale everyone at the Thanksgiving table with your comprehensive knowledge of an automotive glossary of key metrics, terms and definitions!
This fictional story reimagines the role of an automotive shop in reducing operational costs as an environmental leader, bringing increased profitability and new jobs.
