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NAPA opens automated reverse logistics center for returns and redistribution

Robots and new technology will cut inventory and redistribution times by 43% while delivering inventory accuracy up to 99.5%

York, Pa.—NAPA Auto Parts opened a new 400,000-square-foot facility in York, Pa., to process returns for its supply chain network. The opening was celebrated with a ribbon-cutting ceremony last month after the facility began operations in August.

The company said this is the first highly automated reverse logistics center within the NAPA network that will processes returns and inventory for redistribution across the NAPA Northeast distribution network.

It represents NAPA’s most advanced logistics facility and features more than 100 robots. New patent-pending technology works alongside NAPA teammates to cut inventory and redistribution times by 43% while delivering inventory accuracy up to 99.5%, stated the company in an announcement.

“York is the first step in a broader modernization of the NAPA supply chain,” stated Justin Ducharme, executive vice president, supply chain for NAPA. “By combining innovative technology with the expertise of our teammates, we’re creating a more efficient operation that helps keep parts moving to the customers and repair professionals who rely on us every day.”

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