Technicians are sending a clear message, states WrenchWay and ASE, and the data paints a concerning picture of the current workforce experience.
Posts tagged as “shop owners”
The 2026 Voice of Technician Report reveals that many shops and dealerships are struggling to meet fundamental workforce needs amid rising expectations.
If your labor rate doesn't fund excellence, you're not really coming from a true heart of service. You’re undercutting your own ability to serve.
This workshop is designed to help service advisors, shop owners and managers unlock the full potential of the Manager SE and ShopKey Management systems, April 23-25.
Educate and inspire shop owners, managers, technicians, service advisors, and educators from across the country.
The portal serves as a centralized resource to address upskilling for technicians, service advisors and shop owners.
Results will be compiled into a detailed report of benchmarks and trends to provide transparency and insights to shop owners, fleet managers, key stakeholders and more.
