I was in business for 43 years. The first year I had to go through a learning process about how to deal with the public. I got burned a few times, but I got through it.
Posts tagged as “paul grech”
Editor’s note: Paul E. Grech owned the former San Franciso shop, Allied Engine & Auto Repair, before retiring. In this column series, Grech shares his experiences as a shop owner.
"I had been in business for a year and was doing very well financially when I learned how pick out a good customer from one that would turn into tiger when it came time to pay the bill," says retired shop owner Paul Grech.
One Saturday, I got a call from the United States Secret Service and they wanted to know if I could repair the President's car. The next thing I know is my whole block is surrounded by police cars and city streets are taped off.
"I’m thinking she’s undercover from BAR or something and they want to write me up because I didn’t write a repair order for her. It turns out she’s a headhunter for ad agencies."
I’m 77 years old, have been an auto mechanic for 60-plus years and ran my garage for 44 years in downtown San Francisco. During that time, seven things occurred that caused business to slow to a crawl, though none as severe as this one.
Paul E. Grech, 76, worked as a mechanic for 60 years and owned the former San Franciso shop, Allied Engine & Auto Repair, before retiring. In this column series, Grech shares his experiences as a shop owner. This installment reflects on data access and the ALDL, and ASCCA.