Survey reports 41 percent of independent shops don’t know when revenue will return to normal levels, and parts delivery delays continue to add to financial challenges.
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IMR report forecasts that 45.8 percent of drivers intend to have delayed maintenance completed within the next two months as miles driven increases.
Between May 4-29, 500 independent automotive repair shops were surveyed to provide new perspective on the challenges that shops and technicians anticipate facing for the duration of the year.
IMR Inc. interviewed 400 independent repair shops, nationally representative by location in the U.S., to gain insight on their parts and brand purchasing experience during the pandemic.
Overall, 31.1 percent of shops see keeping up with emerging and current advancements in vehicle technology as a major challenge for the new year.
