Creating workflow systems to drive cash flow is like building a superhighway and it takes a focused, intentional effort to build a highway you can drive 70 MPH for hours.
Posts tagged as “Dave schedin”
Whether you are investing for the first time, or reinvesting from created cash flow, your investment into workflow systems, new equipment, training or other business elements requires due diligence.
Peace of mind is what customers want when they leave your shop today. Go pro. Be professional in your value presentation skills with your customers. Service advisor workshops and webinars are a good place to start.
The most ethical thing you can do for your customers is to be profitable so you can afford to give them industry-leading warrantees, hire the best of the best and still be here amidst any economic crises.
Most shops “sell” parts and labor with dollars attached to it as their value. However, what customers really want to buy is peace of mind.
Find out how close they are to a “top performer” before proceeding and spending time and resources with the applicant.
Implementing a process that assesses the candidate prior to hiring will determine if they are a natural top performer for your position.
