Press "Enter" to skip to content

Posts tagged as “customer communication”

Videos now most effective communication tool for repairers, research shows

Millennials were three times more likely than Baby Boomers to view customer Testimonials as significant to their outlet selection. Photo source: Spark Interactive

Videos now most effective communication tool for repairers, research shows

By Staff/Wire Reports on October 18, 2023

Millennials boost the significance of video as DIFM volume proliferates and the bay population declines.