Repairers must obtain written agreement from customers that the shop "is" or "is-not" authorized by the OEM before they can proceed with any service or repair actions.
Aftermarket Matters
Shops around the country reported up to a 40% increase in counter sales, while labor rates went up approximately $10 per hour.
The study examines revenues per bay, increasing revenues, parts markup strategies, the technician shortage and more.
Learn more about Snap-on Fast-TrackIntelligent Diagnostics tools such as the ZEUS, TRITON and APOLLO series.
We need to make a significant shift our industry’s terminology, for what our clients know about our work and for the professionals who do the repairs.
Scholarships double in second year across 10 regions nationwide and may be used for all costs of school attendance.
Susan Pase’s expertise lies in navigating industry trends, formulating strategies and increasing customer engagement for the automotive aftermarket and original equipment sectors.



