The most ethical thing you can do for your customers is to be profitable so you can afford to give them industry-leading warrantees, hire the best of the best and still be here amidst any economic crises.
The program group has become a resource for its Auto Value and Bumper to Bumper shareholder owners, offering an expansive page of contacts and information, daily webinars, frequent updates, and more.
Elite is also providing shop owners with an action plan they can use to navigate through the COVID-19 pandemic. The plan can be accessed from the complimentary training page as well.
The news comes on the heels of a stay-at-home order for the Kansas City-metro area that went into effect, Tuesday.
Executive Director Jeff Lovell says aftermarket coming together to provide solutions and answers in wake of coronavirus.
I’m 77 years old, have been an auto mechanic for 60-plus years and ran my garage for 44 years in downtown San Francisco. During that time, seven things occurred that caused business to slow to a crawl, though none as severe as this one.
We need to become better business owners and leaders, and avoid making emotionally decisions. There’s so much information and disinformation out there that we’re making decisions before we know how it’s all going to play out.