The following blogs help techs and shop owners optimize efficiency and enhance the overall value of their businesses
San Diego—Mitchell 1’s team has been blogging over the past year, sharing information for technicians and shop owners on how to optimize efficiency and enhance the overall value of their businesses.
The following are the best of the 2024 blogs for Manager SE, ProDemand, SocialCRM and TruckSeries:
- How a Great Google Business Profile Can Boost Your Auto Repair Shop this Holiday Season:
The holiday season means busy roads and vehicle maintenance needs. Stand out by optimizing your Google Business Profile. Learn how to attract more customers, boost visibility and grow your auto repair shop this season. - Parts Sourcing for Heavy-Duty Trucks Just Got Easier with FinditParts Integration:
Finding the right parts for heavy-duty trucks just got easier. Mitchell 1 and FinditParts, Inc., have teamed up to integrate the FinditParts Infinite Warehouse catalog with Manager SE Truck Edition, streamlining Class 4-8 vehicle repairs with the first online parts catalog of its kind. - Boost Efficiency with Manager SE 9.1: Explore the Game-Changing ‘Job View’ Features:
Discover Job View, the latest feature in our Manager SE 9.1 shop management software suite. Streamline workflows with job-centric organization for orders, revisions and history. Deliver clear, professional estimates and invoices, secure faster approvals and increase profits. - From ‘Mitchell What?’ to an Industry Staple: Mitchell 1’s Journey at the TMC SuperTech: Read about Mitchell 1’s journey over the past 20 years, including involvement in the TMC SuperTech competitions where truck technicians leverage TruckSeries software to test their technical skills at the Mitchell 1 Service Information Stations.
- Boost Your Shop’s Reputation with Customer Review Management
Online customer reviews hold great power in shaping a customer’s perception of your shop. But the question is, are you leveraging those shop reviews to get the most out of them? - What’s Up With All the Different Fault Code Numbers?
Heavy-duty truck fault code name structures can be particularly confusing when looking up service information for the uninitiated. Experienced truck techs know their way around OBD II codes. But if you are new to SAE J1587 or J1939 and OE codes, this blog will make it easier for you to look up these codes. - Get Instant Customer Approvals with MessageCenter Texting in Manager SE
Don’t hold up your bays waiting for customer replies on repair approvals. Mitchell 1 developed a text messaging feature for Manager SE so you can get answers from your customers faster. Boost efficiency and simplify life in the shop with MessageCenter. - Teardown Time: Haste Can Make Waste for Transmission Disassembly
As tempting as it may be, taking a fast and dirty approach to transmission disassembly can, unfortunately, increase the likelihood you could miss the problems that led to the need for a transmission overhaul in the first place. Ensure minimal road downtime with quick yet accurate repair jobs using TruckSeries Repair Information. - 7 Most Common Truck Repairs
Medium and especially heavy-duty trucks experience much more wear and tear than our average automobiles, so damage is inevitable. Whatever the cause, it’s always a best practice to hone your diagnostics and repair knowledge for the most frequent truck issues. - From Busy Bays to Business Bonds: The Mitchell 1 Customer-Focused Sales Strategy
Mitchell 1’s Inside Sales Team focuses on relational sales founded on understanding customers’ pain points and identifying shop concerns. These tailored value-driven recommendations foster trust and engagement to drive continuous product innovation and customer-centricity. - Process Customer History Requests Faster in Manager SE
Here’s a look at the recent customer history printing options that we have made available in the latest version of our shop management system, Manager SE. Speed your customer history process with this new capability geared to increase usability and overall shop efficiency. - VIN Facts 101: Decoding Vehicle History for Auto Repair
Vehicle Identification Numbers serve as a unique thumbprint providing insight into a vehicle’s history. These identifiers enable service professionals to access OEM-specific repair data. Entering a VIN may be time-consuming, but Mitchell 1’s repair software streamlines the process. - 7 Steps to Increase Tire Sales
Customers place their trust in your shop for maintenance and repairs, so why not continue nurturing their trust by consistently checking tire tread and reaching out with safety communications to ensure their vehicle is always ready for the road ahead. - Mitchell 1 Field Reps: Continuing the Tradition of Building Relationships and Driving Growth
Through the decades, Mitchell 1 field representatives have been deeply intertwined to our services from day one. Today, our team continues to strive towards the daily goal of not just selling product, but to provide valuable solutions that help shops grow and succeed. - Digital Vehicle Inspections Build Trust and Healthier Bottom Lines
The most productive vehicle inspection software goes where technicians need it most—at the vehicle. Check in a customer, conduct an inspection, send the results and record every detail—from the palm of your hand. - 3 Ways to Build ‘Relationship-Focused’ Customer Service to Boost Loyalty & Profits
Just because a customer visits your shop more than once doesn’t necessarily mean they’re truly “loyal.” Learn how to help keep your customers as loyal as can be with three key steps.
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