This year’s analysis and research features insights and benchmarks from thousands of fleet professionals. Here’s a few highlights.

Phoenix—Fullbay has just released its “5th Annual State of Heavy-Duty Repair” report at this week’s TMC Annual Meeting. This year’s analysis and research features insights and benchmarks from thousands truck industry and fleet professionals.
Fullbay compiled survey results from almost 1,000 experts and anonymized over 3,500 shops’ data from the Fullbay app. The report helps refine labor rates for more revenue while learning how to keep techs with proven, real-world tactics.
A few highlights:
- Capture Greater Profits: 44% of shops adjust labor rates more than once a year. Learn how top performers adapt quickly.
- Keep Your Best Techs: 68% of technicians indicated that they want to stay in their role and company—see which benefits can keep them loyal.
- Add More Revenue Beyond The Bay: 81% of shops now offer mobile repair and nearly half of them recoup expenses at $135/hour or $2/mile.
- Win New Customers: 57% of industry peers are advertising their shop online—claim your local market before rivals take it.
- Rein In Parts Costs: 69% promptly manage cores—see how to protect your bottom line by tightening your inventory practices.
The report is available for download here.
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