The new training partnership will include delivery driver courses, inside counterperson courses, leadership courses, and more
San Antonio, Texas—The Aftermarket Auto Parts Alliance, Inc. has partnered with Excel Sales Consulting to expand offerings on Alliance University, the group’s internal training platform. The partnership will assist store teams in consistently delivering on Auto Value and Bumper to Bumper’s motto: “Service is the Difference.”
The new training partnership will include delivery driver courses, inside counterperson courses, leadership courses, and more. Trainees will learn about relationship selling skills, creating the ultimate customer experience, and communicating effectively.
Alliance University is a library of educational resources for Auto Value and Bumper to Bumper members, containing a variety of product, technological, and customer service classes. The platform uses the CARS OnDemand learning management system and a variety of webinars, courses, seminars, and other training opportunities from many of the Alliance channel partners.