Using a self-service kiosk, shops can prioritize convenience, security and customer care, as well as answer inquiries about new and used parts, accessories and solutions.
Posts published in “Columnists”
"Speaking for Alltech, we will absorb as much of the added cost as we can but naturally there are limits," writes CEO Nancy Liu.
Whatever generation they are from, they all want the same thing — being recognized, appreciated and respected.
Major insurers like State Farm and Allstate may stop writing new policies for shop owners due to fears of massive losses from California wildfires.
The average response rate for direct mail is 4.4%, higher than email’s 0.12%, but these results rarely materialize after a single touchpoint.
As an industry, we must look at our business models and figure out now how to adjust to each generation.
Who are the Baby Boomers, what are their driving tendencies and what are the best ways to service them? Here are a few tips.
