"If you were an employee, how would you like to be led — as a dedicated employee with personal job responsibility or be controlled and managed?"
Posts published in “Columnists”
Editor’s Note: Paul E. Grech, 76, worked as a mechanic for 60 years and owned the former San Franciso shop, Allied Engine & Auto Repair, before retiring. In this column series, Grech shares his experiences and stories as a shop owner.
"Low self-esteem hits home in the shop when it undervalues your service and that lowers your hours/RO, despite how much you perceive yourself as a 'service-oriented, friendly, kind and an attentive listener.'"
This is part two of a four-part series by Dave Schedin, who has more than 40 years in the automotive field and has coached shops to higher profitability since 2006.
Editor’s note: This is part one of a two-part series by Dave Schedin, CompuTrek Automotive Coaching & Training, who has more than 40 years in the automotive field and has coached shops to higher profitability since 2006.
