Tech wages are the number one reason that has created the automotive industry tech shortage. Not high school shop classes or trade centers going away.
Posts published in “Columnists”
Have you ever experienced a week where things start going wrong on Monday morning and before you know it the whole week has been a massive train wreck? Sales go down, comebacks roll in — you get the idea. If you’re like most, you know exactly what I’m talking about.
Many manufacturers selling direct to consumers through their ecommerce websites have experienced dramatic increases in sales.
I was in business for 43 years. The first year I had to go through a learning process about how to deal with the public. I got burned a few times, but I got through it.
Even though DRPs can provide customers with additional convenience and benefits, it does not imply that repairers who do not participate in DRPs don’t also offer the same services.
We often make the mistake in our hiring process of spending too much time talking about ourselves and our business and not enough time investigating and getting to know the applicant.
I have come to understand that people are motivated by more than just money. Money is a great motivator — but to some, it can be third, fourth or even further down their motivation list.
