Serrano has trained dozens of painters throughout her career, leaving what she calls her “carbon imprint” on the industry.
Posts published in “Collision Repair”
Despite a rise in overall number of service visits, U.S. dealerships are losing customers to the independent aftermarket at a steady rate.
This marks the first time since industry legend Ted Hayes that a single shop and leader have achieved dual recognition from I-CAR.
What started as a small operation in a home garage has now grown into six thriving locations with more than 60 employees.
The vertically integrated distributor was awarded Company Ally of the Year, and Cass Tomac was honored in the Women of Excellence category.
This fictional story reimagines the role of an automotive shop in reducing operational costs as an environmental leader, bringing increased profitability and new jobs.
Crash Champions is the first MSO to fully deploy Mitchell’s end-to-end workflow optimization software for multi-site repair centers.





