An important lesson I learned during my 50 years in the aftermarket business is, “What keeps our customers' doors open is what keeps our doors open."
Posts tagged as “retail”
Students will develop a firm knowledge of the breadth, depth, and scope of the automotive aftermarket, Sept. 12-13.
Everybody involved in the automotive supply chain earns loyalty one transaction at a time and is subject to delivering perfection.
Retail front-room products like paint, spark plugs, tires, wipers, motor oil and other key aftermarket categories will continue to soften into 2023 as spending shifts away from DIY.
Balk is the manager of the Auto Value parts store in Thorp, Wis., and was recognized at APH’s annual conference.
Sales of specialty equipment parts reached a new high in 2021, increasing to $50.9 billion in retail sales for the first time in history — up from $47.9 in 2020.
Retailers not hurt by recent economic headwinds such as higher interest rates, gas prices, inflation and declining GDP.