Despite the strong showing by major chains, tire market remains highly fragmented; 46.1% of consumers chose chains, 37% opt for local shops.
Posts tagged as “retail”
Study highlights which brands lead the market, provide the best customer experience, and keep customers coming back.
The populations of jobbers and retail auto parts stores are heading in opposite directions due to changes in the marketplace.
An important lesson I learned during my 50 years in the aftermarket business is, “What keeps our customers' doors open is what keeps our doors open."
Students will develop a firm knowledge of the breadth, depth, and scope of the automotive aftermarket, Sept. 12-13.
Everybody involved in the automotive supply chain earns loyalty one transaction at a time and is subject to delivering perfection.
Retail front-room products like paint, spark plugs, tires, wipers, motor oil and other key aftermarket categories will continue to soften into 2023 as spending shifts away from DIY.
