Goodyear Auto Service, Express Oil Change and Tire Engineers, and Meineke Car Care Centers rank highest in their respective segments in customer survey.
Posts tagged as “customer satisfaction”
TechAidIQ integrates with commonly used DVI platforms and simplifies communication between service advisors and customers.
Study evaluates auto insurance providers with metrics including level of trust, price for coverage, product/coverage offerings, problem resolution and more.
Insurers will have challenges as they confront a marketplace in which 38% of customers are currently not "very satisfied."
Tire traction and handling satisfaction experiences the biggest year-over-year decline of any other factor, driving down loyalty.
Customer satisfaction survey outlines areas of improvement and challenges for dealership service improvement scores.
Free webinar, Dec. 5, will present takeaways for repairers on how industry collaboration can lead to higher customer satisfaction, loyalty.
