As the launch of the 2020 Mustang Mach-e full electric vehicle nears, this presentation will take a look at Ford’s history in EVs, the evolution in high-voltage battery design and capability, and battery serviceability.
Aftermarket Matters
The “Electric and Hybrid Electric Vehicle Technician Training” course offering is designed to educate techs on proper and safe procedures.
Many manufacturers selling direct to consumers through their ecommerce websites have experienced dramatic increases in sales.
I was in business for 43 years. The first year I had to go through a learning process about how to deal with the public. I got burned a few times, but I got through it.
Even though DRPs can provide customers with additional convenience and benefits, it does not imply that repairers who do not participate in DRPs don’t also offer the same services.
We often make the mistake in our hiring process of spending too much time talking about ourselves and our business and not enough time investigating and getting to know the applicant.
Bryan Gossel of BG Automotive stepped back from day-to-day shop operations and empowered his team — the results speak for themselves.


