Instead of hiring the best service advisor or tech, shops inevitably end up hiring the best of whoever is available at the time — there’s a big difference between the two.
Aftermarket Matters
Trend underscores need for all types of DIFM outlets to expand capabilities to repair foreign nameplate cars and light trucks, as numbers will top 50 percent of U.S. VIO in 2021.
Technicians will be made aware of best service practices to handle vehicles equipped with stop-start systems, from an overview to stop-start system malfunctions and diagnosis.
Four-location MSO in NorCal celebrates team member Mike Tyler as an outstanding employee, husband and outdoor enthusiast.
Veterans are trained to be trainable, and as service members are expected to continuously learn and develop — they master adaptability Author’s Note: I have…
Ramirez was a member of Mitchell International’s Solution Specialist team and former shop owner/operator of Bob’s Body and Fender in Van Nuys, Calif. Bano Ramirez,…
Genuine Honda and Acura parts are now available direct from participating local dealerships and users can order them with a few clicks from within the shop management software.
