Online classes are targeted at commercial and retail tire store owners, managers, assistant managers and service and shop managers
Bowie, Md.—The Tire Industry Association (TIA) and partner MOHR Retail is offering two virtual tire store leadership training classes in September.
The TIA MOHR virtual retail and commercial tire store leadership classes are designed to help develop the interpersonal and leadership skills tire store managers need to create connections, coach and retain their teams and enhance productivity, deliver performance and customer service.
Both the virtual Commercial Tire Store Leadership (vCTSL) class and virtual Retail Tire Store Leadership (vRTSL) class consist of eight two-hour sessions covering Role of the Leader, Discovering Your Leadership Style, Communication Skills, Setting Performance Expectations, Improving Below Standard Performance, Effective Floor & Field Supervision and Coaching in Real Time.
The class curriculum is modified to reflect the appropriate retail or commercial store scenarios. Students will bring real world scenarios for either retail or commercial operations to use as practice during the sessions, said Michael Patrick of MOHR Retail, who has taught these courses for the past two years.
The classes are targeted at commercial and retail tire store owners, managers, assistant managers and service and shop managers.
The commercial tire leadership class is scheduled for Tuesdays from 10:00 a.m. – 12:00 p.m., EST, starting Sept. 5 and running through Oct. 24. The retail leadership class will take place at the same time, 10:00 a.m. to 12:00 p.m., but a day later, on Wednesdays, from Sept. 6 to Oct. 25.
Tuition for each class is $750. Attendees are encouraged to register early as the size of each class is limited to 16 students.
To learn more and to register for either or both classes, visit the TIA website www.tireindustry.org, click on Training and either Retail Shop or Commercial Shop under Leadership Training.
For additional questions, contact TIA Director of Training Christine Hoogenboom at choogenboom@tireindustry.org.
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