Shop tip: Review work order and multi-point inspection to increase ARO

For shops that are struggling with their ARO dollars, Bill Edwards of Elite has some advice and a simple exercise to conduct

Rancho Santa Fe, Calif.—For shops that are struggling with their ARO dollars, Bill Edwards of Elite has some advice and a simple exercise to conduct with the shop’s team. Edwards encourages an analysis of an executed work order and multi-point inspection with the service advisor and technician that serviced the vehicle to identify areas of ARO improvement.