Allows technicians to access a repair guidance specialist to get help with fixing complex problems to complete the repair in-house
Lincolnshire, Ill.—Snap-on has announced its Pass Thru Assistant (PTA) has been enhanced by the addition of a repair guidance feature. Not only does the Pass Thru Assistant provide J2534 programming support, but it now also allows automotive repair and collision technicians to access a repair guidance specialist to get help with fixing complex problems to complete the repair in-house.
“If you’re an automotive repair or collision shop looking for programming and repair guidance help, the Snap-on Pass Thru Assistant is making it easier than ever to keep vehicles in the shop, finish the job correctly, and increase profits and customer satisfaction,” said Helen Cox, marketing and client services director, Snap-on Diagnostics.
By selecting the request repair guidance menu option and completing the on-screen fields, technicians will receive a confirmation text and then a call from a repair guidance specialist to walk them through the repair process on vehicles, including Acura, Alfa Romeo, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hyundai, Infiniti, Jaguar, Jeep, Kia, Land Rover, Lexus, Lincoln, Mercedes-Benz, Mercury, Mini, Nissan, Plymouth, Porsche, RAM, Scion, Smart, Sprinter, Subaru, Toyota, Volkswagen and Volvo.
While J2534 programming can be a difficult task and not everyone wants to take on what can sometimes be complex and time consuming, the Pass Thru Assistant is designed to deliver a reprogramming solution to help technicians successfully program thousands of vehicles, including domestic, Asian and European vehicles, with the same easy-to-use process.
The Pass Thru Assistant offers reprogramming support for Acura, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hyundai, Infiniti, Jeep, Kia, Lexus, Lincoln, Mercury, Mini, Nissan, Plymouth, RAM, Scion and Toyota.
The PTA kit contains a Windows tablet PC, J2534 device, 4G modem and a 90-amp battery maintainer capable of handling European amperage requirements.
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