Despite fluctuating sales, recent data shows EV repair volume continues to rise, making electric vehicle readiness an operational priority for shops.
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According to new study, AutoZone and O'Reilly sit well above others in consumer surveys, though both rely heavily on older consumers.
Automakers want to restrict access to repair data so consumers will be driven to use more expensive automaker parts and OEM dealerships for repairs.
The growing popularity of online auto repair increases the need for shops to enhance their digital presence to attract younger generations.
In six past oil supply shock episodes, auto sales dropped by more than 10% of average sales. Three times, they dropped by 40% or more.
The 2026 Voice of Technician Report reveals that many shops and dealerships are struggling to meet fundamental workforce needs amid rising expectations.
Global study reveals 57% of consumers now prefer independent aftermarket parts over OE; independent repair shops struggle with ADAS capabilities.
