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Posts published by “Steven Schillinger”

Pandemic awakens direct repair shop programs

Even though DRPs can provide customers with additional convenience and benefits, it does not imply that repairers who do not participate in DRPs don’t also offer the same services.

Paint, body and equipment purchase during Covid-19

Whether you are just gearing up your shop during the coronavirus crisis or looking to expand your business, there are a couple of ways to improve your PBE purchasing power.

Auto repair shops will recover, though they will face cash-flow problems

One way to fix a cash-flow problem is to finance accounts receivable. This solution provides many of the benefits shop owners would normally realize from quick payments, without requiring insurance companies or organizations to pay more quickly.

The paradigm of auto shop sales needs to change

“Customers want to believe that an estimator cares about their problems and needs. They want to know that someone is explaining and educating, not selling.”

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