Despite a rise in overall number of service visits, U.S. dealerships are losing customers to the independent aftermarket at a steady rate.
Posts tagged as “dealership service”
Ford Motor Company led all manufacturers with over 3.3 million vehicles recalled across 49 campaigns, nearly half of Q2 affected vehicles.
Dealerships across the U.S. wrote more than 270 million repair orders, with service and parts sales exceeding $156 billion in 2024.
The upgraded facility features additional bays, master technicians, and efficient diagnostic equipment for shorter wait times.
Customer satisfaction survey outlines areas of improvement and challenges for dealership service improvement scores.
Longer wait times at dealers are driving more customers to aftermarket service facilities.
Here are a few positions found in parts and services, none of which require a college degree and many of which do not require industry experience.


