The new AI-powered maintenance module transforms real-world service history into actionable maintenance intelligence
Phoenix—Fullbay, a turnkey platform for heavy-duty repair shops, has announced its acquisition of Pitstop, an AI-powered predictive maintenance and fleet intelligence platform that will be integrated into the Fullbay platform.
Pitstop’s AI-driven technology will leverage 10-plus years of repair data from Fullbay’s shop management software to deliver predictive maintenance solutions for fleets to anticipate failures before they impact operations.
By combining Fullbay’s repair data from more than 5,000 shops and $6.5 billion in annual service orders and parts with Pitstop’s predictive AI technology, the new AI-powered maintenance module transforms real-world service history into actionable maintenance intelligence.
“In our industry, operations are too often reactive, and the repair process can be inefficient due to unpredictability. When a truck breaks down — possibly in a situation unsafe for the driver and other motorists — the unit is towed, the problem is inspected, parts are ordered, the unit is fixed, and the process repeats,” said Trent Broberg, CEO of Fullbay. “This acquisition enables us to change that model by delivering predictive maintenance, real-time diagnostics, fault-code management and automated fleet communication directly into Fullbay.”
Through this acquisition and integration, Fullbay is addressing the gap between reactive repair and proactive maintenance with technology that:
- Monitors units in real time and flags issues to shop staff before they turn into breakdowns.
- Automatically generates service requests from vehicle issues, including PMs, prioritized fault codes, and predictive alerts.
- Provides predictive insights based on return patterns.
- Produces accurate unit health reports.
- Accurately predicts parts demand so inventory is available before the job starts.
Fullbay’s Scott Gordon receives promotion
In addition to the acquisition, Fullbay has promoted Scott Gordon to Chief Product Officer from Vice President of Product. In this new role, he will oversee the expanded product portfolio and drive the company’s AI-first vision across the combined organization. As a SaaS product executive with extensive experience at Microsoft and Amazon, Gordon joined Fullbay in early 2024.
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