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This week on Remarkable Results Radio

The free podcast is where service professionals, technicians, business coaches, educators, and industry executives share their success stories

Springville, N.Y.—Carm Capriotto connects aftermarket professionals and Remarkable Results Radio is where service professionals, technicians, business coaches, educators, and industry executives, among others, share their success stories.

The following free podcasts are new and available this week:

Building a Reliable Mentor/Mentee Program – Marc Brune [RR 780]

Did you know that 70% of change initiatives with new programs/systems will fail due to a lack of leadership commitment?  I want to focus on mentor/mentee and apprenticeship programs, which are most critical to our industry’s survival. Luckily for you, my guest, Marc Brune, has a program focused on helping businesses develop entry-level technician mentoring programs with the tech shortage in mind.

The key talking points for this episode can be found on the website https://remarkableresults.biz/e780


What Should We Call DVI’s? [THA 293]

In the world of the customer, do they know what DVI stands for or what an inspection really is? Have you thought about calling it a “Vehicle Health Check?” My panel discusses the importance of transparency with your customer and why you might want to change the term ‘DVI.’

Watch the video or listen to it as a podcast at
 https://remarkableresults.biz/a293


NAPA Focused on EV Tech, Tools and Parts – Susan Starnes [RR 779]

Another informative episode with NAPA’s VP of Emerging Technology, Susan Starnes. We talk about NAPA’s support for all their customers as they focus on providing tools, parts, and training to meet all the future technology needs so we can seize every opportunity to repair the newest high-tech vehicles.

https://player.captivate.fm/episode/cea2dd19-9f3e-4288-86bd-dca36518a7d4    

The key talking points for this episode can be found on the website https://remarkableresults.biz/e779


Customer Buys Legacy Shop, Grew 400% – Todd Cole [AW 123]

Guest Host and Shop Tour with Todd Cole, TC Auto Service, Corpus Christi, TX. Four years ago Todd left his medical sales job and became the new owner of TC Auto Service.

https://player.captivate.fm/episode/5c6f8997-792e-4b20-9334-9369d8ac880f  

Watch the video or listen as a podcast at
https://remarkableresults.biz/aw123  

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