Nissan will leverage CCC to support the entirety of its Certified Collision Repair Network, which includes 2,000 U.S. collision repair facilities
Chicago—CCC Intelligent Solutions Inc. (CCC) has announced that Nissan will be the first automaker to participate in the CCC OEM Link Network, a newly launched offering from CCC designed to support OEM collision certification programs.
Through their participation, Nissan will leverage CCC technology and services to support the entirety of its growing Certified Collision Repair Network, which today includes approximately 2,000 collision repair facilities across the U.S.
As vehicle complexity grows, repairs require specialized equipment, processes, and technician training. Yet, OEM certification participation has stagnated, in part due to the challenges shops can face with related requirements, program administration, and uncertainty around return on their investment (ROI).
CCC OEM Link will help automakers and their repair network participants address those challenges. As part of this new partnership, CCC will manage certified network operations for Nissan, including the administration of shop audits, billing processes, and communications between the OEM and its certified repairers. Support will be delivered through CCC’s software platform and its full-time field operations employees.
OEM Link will help reduce administrative burden for repair shops while helping Nissan maintain network consistency, support technician readiness, and strengthen brand reputation through high-quality repairs.
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