Report ranks metro areas with highest rates of auto repairs due to road conditions

Orlando and Chicago lead the list among top 30 regions where drivers experience most road-related vehicle repairs

Philadelphia—Pep Boys has announced the results of its first Worst Roads in America report, ranking the U.S. metro areas in its operating markets where drivers experience the highest rates of road-related vehicle repairs.

According to company’s internal service data, drivers in these markets experienced higher rates of road-related repairs such as alignments, suspension and tire repairs. In many cases, these higher repair rates can reflect local driving conditions from extreme weather and heavy traffic to ongoing construction.

Top 30 Metro Areas for Worst Roads
Based on Pep Boys internal service data reflecting where drivers see the most road-related repairs

Orlando, Fla.
Chicago
Panama City, Fla.
Lafayette, Ind.
Tampa–St. Petersburg, Fla.
West Palm Beach, Fla.
Nashville, Tenn.
New Orleans, La.
Tallahassee, Fla.
Knoxville, Tenn.
Youngstown, Ohio
Charleston, S.C.
Augusta, Ga.
Evansville, Ill.
Springfield, Ariz.
Columbus, Ohio
Baton Rouge, La.
Lafayette, La.
Philadelphia, Pa.
Mobile, Ala.
Miami–Ft. Lauderdale, Fla.
Dallas–Ft. Worth, Texas
Pittsburgh, Pa.
Baltimore, Md.
Boston, Mass.
Charlotte, N.C.
Norfolk, Va.
San Francisco, Calif.
Harrisburg, Pa.
El Paso, Texas

Spotlight Metro Areas

Orlando, Fla.
Central Florida takes the top spot on the list, with drivers here experiencing some of the most frequent repair needs in the country. Orlando’s service data shows higher-than-average rates of alignment and suspension work, along with frequent single-tire replacements. The combination of heavy commuter traffic, construction zones and variable soil conditions likely contribute to this area’s increased repair activity.

Chicago
Chicago continues to illustrate how hard Midwest winters can be for drivers and their vehicles.Data shows increased levels of tire replacement and wheel balancing services, patterns often seen in areas with repeated freeze-thaw cycles.