Manager SE Inspections is designed to streamline workflow by speeding up approvals and improve transparency within the new Job View interface
San Diego—Mitchell 1 has announced the launch of Manager SE Inspections, a next-generation multi-point inspection (MPI) tool fully integrated with its Manager SE shop management system.
Designed to streamline workflow, speed up approvals and improve transparency, Manager SE Inspections works seamlessly within the new Job View interface, delivering clear, organized estimates for shops and a modern, mobile-friendly experience for customers.
“Today’s customers expect seamless, mobile-friendly service. To stay competitive, shops need digital tools that meet customers where they are — online,” said Nick DiVerde, senior director of product management for Mitchell 1. “Manager SE Inspections delivers exactly that. It turns digital inspections into detailed, priced estimates that can be approved with just a few clicks. It’s all about working smarter and providing a better experience for customers.”
Technicians conduct the digital inspections using smartphones or tablets, capturing photos, videos and notes to clearly document any vehicle issue. The data synchs with the browser-based Workshop View, where service advisors are alerted as soon as the inspection status changes to “inspected.”
This real-time update signals it’s time to price the items for that estimate directly within Manager SE’s Job View feature.
Once the inspection is complete, customers receive a branded digital report by text or email that includes annotated photos, videos and any notes specific to these repairs. They can review each item, approving or declining services via a secure portal on their phone or computer, making the process fast and hassle-free.
“The mobile‑first process speeds customer approvals by putting clear, visual inspection reports directly into their hands, wherever they are,” said DiVerde. “At the same time, it streamlines workflows for the team by reducing extra steps. That way, they can focus on what matters – delivering great service.”
Key features of Manager SE Inspections include:
• Built‑in follow‑up – Deferred work is saved in Manager SE for easy tracking and follow-up.
• Job View integration – Inspection items automatically convert into job containers for faster, more organized pricing.
• End‑to‑end workflow – No double entry, just a seamless process from inspection to estimate.
• Customizable templates – Create and re-use service-specific templates. Technicians only mark problem items, everything else can be defaulted to green for faster MPI completion.
• Rich documentation – Add and annotate photos, videos and notes per item. Stored notes can be configured to trigger red/yellow status based on details or measurements.
• Real‑time visibility – Workshop view tracks inspections as they happen, giving service teams complete transparency.
• Secure, remote approvals – Customers approve line items via secure links in text or email.
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